In A Crisis:
Trained contact specialists are available 24/7 to find assistance for complex issues such as financial problems, substance abuse, suicide prevention and much more. Multilingual assistance and TDD access is also available.
Call Access Line (Adult Crisis Telephone Intervention and Options Network) – 1-800-HOPE-135 (800-467-3135)
The ACTION line team is comprised of dedicated contact specialists, licensed clinicians and a peer support specialist with lived experience with mental health and substance use/addiction. The DMHAS mobile crisis teams and ACTION Line staff work in collaboration with family members, peer-run organizations, faith-based communities, law enforcement, and other civic and community organizations to ensure that persons in distress and their families/friends/supporters have the support and resources they need within their local community.
National Suicide Prevention Lifeline – Call 800-273-TALK (8255)
If you or someone you know is in crisis—whether they are considering suicide or not—please call the toll-free Lifeline at 800-273-TALK (8255) to speak with a trained crisis counselor 24/7.
Crisis Text Line – Text NAMI to 741-741
Connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.
National Domestic Violence Hotline – Call 800-799-SAFE (7233)
Trained expert advocates are available 24/7 to provide confidential support to anyone experiencing domestic violence or seeking resources and information. Help is available in Spanish and other languages.
National Sexual Assault Hotline – Call 800-656-HOPE (4673)
Connect with a trained staff member from a sexual assault service provider in your area that offers access to a range of free services. Crisis chat support is available at Online Hotline. Free help, 24/7.
NAMI HelpLine – 1-800-950-NAMI (6264)
The NAMI HelpLine can be reached Monday through Friday, 10 am–6 pm, ET. It is a free service that provides information, referrals and support to people living with a mental health condition, family members and caregivers, mental health providers and the public.
TrevorLifeline – 1-866-488-7386 or Text “Start” to 678-678
The Trevor Lifeline is a 24/7 crisis and suicide prevention helpline and text line for LGBTQ youth.
For 24/7 access to substance use treatment, including detox and transportation, call the Access Line at 1-800-563-4086.
Call or text 9-1-1
If the person is in imminent physical danger – or if it is a medical emergency – ask for an officer trained in crisis intervention or trained to assist people experiencing a mental health emergency.
If you are thinking about suicide, read this first: www.metanoia.org/suicide